Send us feedback

We welcome your views and opinions. We use your feedback to understand what we are getting right, what we are getting wrong and where we can improve.

We treat all complaints confidentially, respectfully and fairly so please get in touch.

View our Customer Feedback Policy

How to tell us what you think

We want to make it as easy as possible for you to provide feedback, so there are lots of different ways to get in touch:

You can:

  • Call us:  on 0344 736 0066
  • Email: info@regenda.org.uk
  • Write to us:  Commutation Plaza, 1 Commutation Row, Liverpool, L3 8QF 
  • Direct message:  through our Facebook page or Twitter channel
  • Online:  Fill in our online feedback form below here: Regenda Homes - Online feedback form

Whatever way you choose to contact us, we want to hear from you. Your feedback makes a real difference to the services we provide.

Compliments and comments: contact us and we will record and review your compliments and comments. We will use your feedback to improve services, where necessary.

Complaints: please tell us about your complaint as soon as possible. When you receive your complaint reference number and know who is dealing with it, please keep the information safe so you can use it if you need to contact us about your complaint. If someone is speaking to us on your behalf, please ensure they have your permission and that we know beforehand so we can talk to them.